FAQ

Frequently Asked Questions

The Department of Health and Human Services, lists these advantages as reasons why you would want to have your own Personal Health Record:

  1. You control the health information placed in your PHR
  2. If your PHR is Internet-based, you can access it from any place at anytime, and easily share it with family members, or other physicians;
  3. You can update your health information to make sure it stays current;
  4. In an emergency situation limited but vital information located in your PHR is available to medical personnel;
  5. International availability; because this information is web-based and stored on line it can be accessed any time 24/7 and any where in the world.

A Voice 4 U is an Ohio based company that was organized as a Limited Liability Company. Our Mission is to provide one-on-one guidance and assistance to individuals as they move through the health care continuum from prevention to end-of-life care, as well as give consumers greater control over their personal health and medical records, as well as other vital information.

Our advocates may have a broad spectrum of qualifications, from trained lay advocates to professionals such as nurses and social workers. Individuals at any level of education may be employed as advocates. However, we will assign our advocated functions that commensurate with their level of experience and training. Our advocates act as the support hub for all aspects of patients’ movement through the health care system as well as work with their billing questions, financial concerns and everyday living necessities and assistance. Our advocates work to eliminate any and all barriers to timely screening, diagnosis, treatment, and supportive care for each individual. Our advocates’ role is to promote smooth and timely continued care to the point of resolution.

Important characteristics of our patient advocates include: compassion, intelligence, great communication skills, and cultural sensitivity.

A Voice 4 U-PHR, LLC provides consumers with a virtual (on-line) document and image management system where they can securely and confidentially store and access their personal health and other information in a simple and easy to use manner. A Voice 4 U-PHR website cannot only serve for your medical records but can serve as your online safety deposit box for electronic information and digital asset management. Users then can access their important medical, personal health information, financial records, insurance policies, legal documents and other important documents such as passports or birth certificates which have been stored on our on line facility 24/7 from any Internet-connected computer anywhere in the world. Information stored does not get shared, distributed, viewed, copied, or monitored by any third party within the limitations of the law.

Virtually, pennies on the dollar; Prepaid annually as follows: $75.00 (Individuals); $100.00 (Couple/Partners); $125.00 (Family of up to 5 members including pets); $150.00 (Large Family of up to 10 members, including pets) per year, prepaid annually.

** The office Centers from Medicare and Medicaid Services (CMS) has reviewed the services of the A Voice 4 U-PHR, LLC provides and has concluded this service falls under general and administrative cost of health care, reimbursed health care plans. CMS has ruled that 85% of this entire service will be reimbursed as a General Administrative Cost back to the managed care plan that uses the A Voice 4 U-PHR, LLC service for every member that is enrolled in its managed care health plan.

A Voice 4 U’s primary concern is the security and confidentiality of subscriber information. Our Company utilizes state-of-the-art security and encryption technology to protect subscriber data. In addition to passwords and data encryption, data access is protected through multiple levels of network security to prevent unauthorized access and to help protect the privacy and integrity of customer data. We use state-of-the-art firewalls which permit or deny connections based on packet filtering, application proxying, and pre-existing sessions.

A Voice 4 U-PHR, LLC provides consumers with a virtual (on-line) document and image management system where they can securely and confidentially store and access their personal health and other information in a simple and easy to use manner. A Voice 4 U-PHR website cannot only serve for your medical records but can serve as your online safety deposit box for electronic information and digital asset management. Users then can access their important medical, personal health information, financial records, insurance policies, legal documents and other important documents such as passports or birth certificates which have been stored on our on line facility 24/7 from any Internet-connected computer anywhere in the world. Information stored does not get shared, distributed, viewed, copied, or monitored by any third party within the limitations of the law.

If items such as your passport, state ID’s, or drivers license were lost or stolen, particularly while traveling; easier recovery;
If your home is destroyed by natural disasters such as tornados, hurricanes, fires your policies are available immediately;
In an emergency vital statistics are available;

Health Documents

  1. Copies of laboratory test
  2. Images such as scan, x-rays and MRI’s
  3. Copies of progress notes and charts
  4. Advance Directives, Power of Attorney, Last Will and Testaments
  5. Living Trust and Living Will Documents, Passports, State ID’s, Driver license
  6. Personal & Family Legal Documents
  7. Adoption Documents
  8. Child Custody Documents
  9. Child Support Documents
  10. Guardianship Documents
  11. Divorce and Legal Separation Documents
  12. Bankruptcy Documents
  13. Insurance Documents and Policies
  14. Home Sale Papers
  15. Lease Documents
  16. Power of Attorney Documents
  17. Child Custody Documents
  18. Child Support Documents
  19. Guardianship Documents
  20. Divorce and Legal Separation Documents
  21. Bankruptcy Documents
  22. Insurance Documents and Policies
  23. Home Sale Papers
  24. Lease Documents
  25. Power of Attorney Documents

 

Small Business Documents

  1. Annual Reports
  2. Business Licenses,
  3. Bylaws & Resolutions,
  4. Certificate of Good Standing,
  5. Certified Copies
  6. Copyright Documents
  7. Corporate Business Dissolution Documents
  8. Corporate Minutes
  9. Designs & Patents,
  10. Employment Agreements
  11. Franchise Agreements
  12. General Partnership Agreement
  13. Incorporation Documents
  14. Operating Agreements
  15. Trademark Documents
  16. Permits & Licenses
  17. Non-Profit Documents

Yes. When you view your records, you can print them or even save them to your PC local drive or USB port.

Yes. The information is yours. However, you should always use precaution and treat your password with the same care that you treat your ATM card and any other vital password login.

Yes, you can delete any document. However, please bear in mind that once a document is deleted, it cannot be recovered.

You can cancel your subscription at any time.

Please note: A Voice 4 U-PHR, LLC is not subject to the strict guidelines of the Health Insurance Portability and Accountability Act (HIPAA). However, we voluntarily follow these guidelines, and our management team includes an attorney that specializes in HIPAA. A Voice 4 U-PHR directors and/or employees do not have access to any information placed into the system by our customers. We do not know what is in the records saved; and we do not sell this information to anyone. Our Customer Care Representatives do not know any user passwords and can only reset a password upon verification of the user.